Heartwood Tree Care

Awesome tree cutting team including cranes and tree strongmen Marc, Shawn, Makhi ! They efficiently cut trees and cleaned up and were working hard to get the job done and with cranes able to take a whole tree it was done quickly too ! Absolutely recommend them !

Heartwood delivers quality care. John, Sean, & Jack did an excellent job of clearing deadwood and trimming the canopy for better airflow during high wind situations. The crew was very skilled, taking their time to assure safety. Cleanup was done well, and all patio furniturshings were returned to their original positions. Highly recommend this professional team.

Christine and the Heartwood team removed trees that had been harmed in the hurricane and which were a threat to my roof. I selected Heartwood for their slogan— helping trees outlive people. I hated having to get rid of any more trees. Christine was very appreciative and professional regarding my respect for the trees. She and her team arrived, did the work, and cleaned up very swiftly. They were mindful not to harm my yard and left zero trace other than my safer roof and house. Everything went very smoothly and considerately. Thank you.

Top-Notch Company. Highly Recommend. April 2025. Roy R. Four very old and expansive trees, two Sugar Maples and two Silver Maples, resided on the property my wife and I bought in West Ashville almost 3 years ago; two had cables supporting outsized limbs. During the first year of home ownership I had a very capable arborist replace the strained cables and do a some selective pruning and trimming while my wife and I dealt with home issues requiring our immediate attention. I felt that additional work was needed to shape the crowns and to eliminate clusters of secondary and tiertary branches, work that would best be done by a multi-person crew. Early this year, after having conversations with four arborists representing companies that had received very positive online reviews, I decided to contract with Christine of Heartwood Tree Care, a company based in Charlotte but with a presence in Asheville. From the outset Christine listened and understood what I wanted regarding tree maintenance and appearance. She explained what was needed for the betterment of the trees and what realistically could be accomplished in regards my objectives. Her detailed responses provided me with the confidence that the work would be done to my satisfaction. Each of the four tree service representatives that visited our property told me that they were not allowed do any trimming/pruning of branches that extended into the vicinity of the utility lines at the edge of our driveway. Christine was the only one who said that while tree trimmers are prohibited from working near the main utility lines, she would contact and organize with Duke Energy to turn off, and later restore, power for the individual service line which brought electricity from the main line onto our property. And if necessary, she would ask Duke to physically drop our service line to provide clearance to safely work in that space. Temporarily turning off the power within our service line was all that was needed to safely access a large branch which extended over our driveway and onto our neighbor’s property. Attending to this branch was a significant part of properly trimming/pruning that tree, and only Christine included it in her proposal. When the work day arrived, everything went smoothly and according to plan. Duke turned off the power before the early morning arrival of the four man Heartwood crew, and restored it shortly after the work was done. No time was wasted in beginning and completing the work which included using chipper trucks to dispose of the trimmings and branches. Clean-up was thorough and complete. Working with Christine and the office staff at Heartwood was a pleasure. I highly recommend Heartwood Tree Care.

Following Craig’s (arborist who consulted with us before the work) recommendations for a very old maple tree, the crew (Owen, James, and Moises) carefully pruned the tree and worked hard to preserve the good limbs and remove a dead one and other twigs and branches . They were all very professional, pleasant, and thorough in explaining the entire process. They also installed a swing on an enormous water oak in the backyard using proper materials to put the weight of it on the trunk and not just on a limb. They went to some extra trouble positioning the truck to leave the mulch from the chipper. And cleaned in all up. Highly recommend!!!!!