Arborist & Tree Service
East Coast Tree Care
Business hours
Customer Reviews
Everyone we dealt with at East Coast Tree Care was excellent. An appointment was set up with Carlos and he was on time and gave us an estimate on the spot. Once we agreed to the work, Michelle immediately set the appointment. Julio and his crew arrived on time to do the work. Eddie, the climber, was exceptional. Clean up was perfect. Carlos came back a week later to grind the stump and completed in 10 minutes. Clean up again was perfect . I highly recommend East Coast Tree Care !!! Before and after photos attached.
This is the second time I've used East Coast Tree Care, but apparently I forgot to write a review the first go-round, which I feel bad about because they're phenomenal. As with any service, your first interaction is with the office staff who schedule an appointment to give you an estimate. The office staff is very friendly and helpful. The estimators are very knowledgeable and helpful. After an introduction, the estimator provides you with the company's license and insurance information, which is great because most companies make you ask or search for it online. Otto, my estimator, took his time, listened to my concerns and needs, and spent more time on a walk-through of my yard to ensure I didn't have other trees that needed to be tended to. I never once felt rushed. I even had to have him come out a second time because my wife and I decided we needed trees completely removed instead of just pruned. I had the same level of care and attention as the first visit, and he thankfully had a laser pointer with him because one of the branches we needed trimmed wasn't easy to point out from the ground. Getting the arborist crew scheduled was easy and was pretty close to when Otto came out for my estimate; I lucked out not having big storms around then that could've pushed back my service due to emergency work. My job required a 6-person crew, and they arrived within the window provided the day prior. The crew boss went over with me the work to be done prior to starting. I was super impressed with the crew's ability to take down a probably 100ft tall 5ft wide maple in one go: they hooked up one of their trucks and their compact track loader to pull the tree in the right direction, then cut right through it. Given the size of both trees, it understandably took a lot of time to break them down, chipping some branches and loading up the bigger stuff to haul away. Between all the work, it took two truckloads of chips and two of unchipped logs to clear everything. While some people might complain about how long dumping those loads took, I was glad the crew had time for breaks. It was hot that day! Now, when I write reviews, I try to not gloss over potential downsides. I think the biggest "problem" some people might have is that I have a huge patch of lawn that now has no grass. CTLs do a lot of heavy work, but tear up the ground at the same time. I personally don't care: there's now less lawn for me to mow! Yes, there are some divots left from the trees and branches falling, and there are track and tire ruts, but I will take that over the great service and great price.
We are absolutely elated with the service of East Coast Tree Care. They removed three dead trees from our backyard. The gentleman arrived on time, removed the trees, and left the yard cleaner than it had been before the removal! Service from scheduling, to consult, to the removal was outstanding. Thank you East Coast Tree Care!! Phil and Vicki Lutz
We’ve used East Coast Tree Care multiple times and each time has been great. The office workers are so nice and friendly when you call. Carlos has done all of our estimates and is on time and knowledgeable. The crews have all been great. Again, always on time or early, efficient, and cleans up after themselves. Plus the price has always been extremely reasonable. I highly recommend this company!
I had East Coast Tree come out and take a large tree down for me. I was very impressed with the skill their team implemented in taking the tree down. The tree was located between my house and my neighbor's house which are in very close proximity to each other. So they needed to be very precise with how they handle the tree work. It was amazing to watch them work! Everyone worked as a team! They cleaned up all the debris from the tree left on the ground. I was very pleased with how my property looked after clean-up. I would use East Coast Tree Care again and would recommend their services very highly!