Tree Service Pros of Plano

My house was scheduled to get painted and the company that was supposed to cut them canceled due to an illness. I was stressed and needed help fast. I ended up picking this company from the reviews and they were able to get someone out the same day. It was really a God send. Everyone was professional and really knowledgeable about the trees. We have an ash tree in our yard that needed injections due to east ash bores and they were able to tell us all the ends and outs of it. Solid choice. Getting trees especially big ones done are expensive but they worked with me on the prices which I appreciate. Now the folks walking on the sidewalk won't get hit by the cypress tree anymore!

I used this company last year (2024) and this year (2025) for tree service on some oaks I have out front. They seemed to do a good job. Then, I agreed to have them remove jasmine and holly roots from my front flower beds, for which we had an agreed upon price of $866. We agreed upon this in person on or about August 6. They never showed up to do the holly and jasmine root removal. The owner called me on 08/19 to say somebody would show up the next day. However, they never did and never did any of this work at all. I learned about one month later when reconciling my credit card that they charged me $1353.12. I tried calling them, leaving voicemails for more than one month. The owner finally called me back and said he'd have his billing person look into it. I did not hear back for several weeks. I called and left more voicemails over a few weeks. Finally, on November 12, I received a text message from the owner stating, "Seems Kim our back office coordinator has made a mistake and we need to correct it." However, nothing has been done to correct it. I have left more voicemails about this since November 12 and have not heard back. Several times over these months the owner has asked me to call him at a certain time or asks if I am "available tomorrow" by text. When I call at the appointed time, he does not answer, or if I text back that I am available tomorrow, he does not text back and does not call that next day. At this point, I am considering filing a criminal complaint since this company is so unresponsive and has, essentially, stolen $1353.12 from me plus cost me all of this time and aggravation of dealing with them trying to get my money back.

I searched for "Tree removal near me" and found these guys. They responded within an hour and were able to schedule the work the next day. Fast, professional, and efficient—an easy five-star experience.

I recently hired Tree Service Pros of Plano, TX, for a tree removal project at my home, and I couldn't be more impressed with their service! From the very first phone call, their customer service was exceptional. The staff was friendly and knowledgeable, answering all my questions and providing me with a detailed estimate for the work to be done. On the day of the job, the team arrived on time and was very professional. They efficiently removed a large oak tree that was close to my house, ensuring that no damage occurred during the process. I appreciated their attention to safety and their thorough approach to cleaning up afterward. They left my yard looking pristine! In addition to tree removal, Tree Service Pros of Plano offers various services such as tree trimming, stump grinding, and emergency tree removal. I can confidently say that their expertise in all these areas is top-notch. Overall, I highly recommend Tree Service Pros of Plano, TX, for anyone in need of tree services. Their outstanding customer service and wide range of tree removal options make them a reliable choice. Thank you, Tree Service Pros, for a job well done!

I recently had the pleasure of working with Tree Service Pros of Plano, and I cannot say enough about their exceptional customer service. From the initial consultation to the completion of the job, every interaction was professional, courteous, and efficient. The team was incredibly responsive, promptly answering my questions and addressing my concerns. They took the time to understand my needs and provided expert recommendations that perfectly suited my situation. The crew arrived on time, worked diligently, and left my property looking immaculate. What impressed me most was their attention to detail and commitment to customer satisfaction. They went above and beyond to ensure that I was happy with their work. It's clear that Tree Service Pros of Plano takes great pride in what they do, and it shows in their outstanding service. I highly recommend Tree Service Pros of Plano to anyone in need of tree services. They are a top-notch company with a customer-first approach that truly sets them apart. Thank you for a job well done!