Arborist & Tree Service
Shier's Family Tree Care Service, LLC
Business hours
Customer Reviews
These guys showed up promptly and rapidly mobilized to take down 6 trees and trim another 6 trees. They are knowledgeable, polite, and just plain hard workers who cleaned up everything and left our place better than they found it. In my mind, they are simply the best. I'll have them back next time I have tree service needs!
Hire them for tree trimming or removal. They're kind people and very knowledgeable about trees. I would have to recommend against hiring Shier for anything beyond that. Our final bill was a 50% increase from the original quote. This included an additional $4,000 charge for "labor for added days", when the "added labor" was within the original scope of the project. They had originally allocated 2.5 days for our project, but ended up coming to our house 8 days for varying amounts of time, just to finish the work they had originally outlined in the quote. My husband and I tried asking for an explanation of the extra labor, but we're still not sure what we paid for. What also made this difficult was that we paid full price for line items that were not done to the standard they had outlined for themselves. For example, they didn't remove existing mulch, weeds, or dirt, nor did they level or trench the area before placing weed barrier to prepare for gravel. This was clearly outlined in the quote but it wasn't done. There's honestly more that I won't go into, but basically we feel that Shier overpromised and underdelivered. We would have much rathered they tell us they were uncomfortable with landscaping than complete it and leave us with dead grass and uneven ground.
Ruby was great to work with, and so was her crew. They were friendly, knowledgeable, prompt, and courteous. As a team, they worked together very well. They did all we spoke about and more! So pleased with my experience. I would highly recommend Shier's Family Tree Care Service.
They had to reschedule several times - why I deducted one star. Once here they did the work we contracted for - removing lower limbs from 2 large trees, cutting down 3 medium sized trees and trimming 2 small trees. They did a good job, worked safely and were knowledgeable about tree health. They have excellent and experienced tree climbers, mechanical equipment for efficiency and a wonderful clean up crew. I will have them back.
We hired Shier's to prune our trees. The goal was to keep them healthy and they did an excellent job. They planned the work later in the year keeping the care of my trees as priority. They left my property clean and our trees look much better. I'd highly recommend them to anyone needing tree service. We'll definitely use them again in the future.