SavATree - Tree Service & Lawn Care

SaveATree identified a 30+ year old pine as infested with pine beetles even though most of the pine needles were green! We scheduled its removal about 10 days out. Yet within one week of their assessment the tree needles were completely brown! Then, great work by Raul and his crew to not only remove the beetle infested 30+ year old pine, but clean it up in just an hour! They took it down in one fell swoop to avoid the beetles moving to other pines.

Thank you to Cody and his crew, who came today, on time, they got straight to work and were careful and courteous and left the yards looking perfect. They were very professional and they are insured! Very important to me since they are working closely around our house, pool, cars and HVAc units. We have been very happy with the work that was done by Savatree. We have had wonderful results from recent treatments that we needed to restore the health of a large Holly tree that had shown signs of stress. We had concerns about several trees that were in a position to damage our house and pool and we had them corrected today in a way that is best for the health of our trees and that we can avoid having to remove the trees that add so much beauty and comfort of our property If you’re having your trees trimmed on your property to prevent damage to your house and pool AND if you’re keeping your trees healthy and pest free to ensure you will have them grow to their best potential…Then Savatree is the company you should call. They have very knowledge and experienced arborists who will come to discuss your concerns and evaluate the health of your trees. Then if there is work required, Savatree will quote the work and their recommendations and they will give you options to pay in a way that suits your needs. This is a perfect time to have feeding and trimming work done to ensure that your trees will be healthy next spring and your house will be protected from falling branches.

This company was good until there was a problem and then they were very unprofessional. In my opinion, the difference between a great company and a not so great company is how they manage issues/problems. Every company is going to have issues or mistakes but do they try to rectify the problem/mistake or do they just make excuses and leave the customer holding the bag. Unfortunately for me, it was the latter with SavATree in Houston, Texas. I had used them for my saint augustine lawn and trees for approximately two years at a cost of several thousand dollars a year. I came back from Florida after 3 months of helping repair damages from hurricanes Helene and Milton only to find that approximately 20% of my lawn was dead. It was not dead grass but the grass was completely gone and bare dirt was showing. I have a large lawn in the front so it was very noticeable. I asked my Arborist what was going on and he was unaware. That was the first issue since i was paying them monthly to make my lawn look good and this occurred on their watch. With that said, oversights and accidents can happen so I let that issue go. They came out 2 weeks later and took a sample of the grass/soil and some pics. A week after that they told me is was a fungus called “Take All Root Disease” and that they recommend 6 treatments at a cost of $1600. I asked if there was a warranty or guarantee before I pay the $1600 for the service and the Arborist simply said, “No”. I then asked to speak to a manger or supervisor as it made no since to me that they would offer me a solution to a problem that occurred on their watch but not stand behind there product/service after I spend $1600 on top of the several thousand that I was already paying. I was given Johnny Daily’s phone number and told that he was the Arborists boss. The professional thing to do would have been to have Johnny call me and work through the situation. Instead, I was given the number to call. I called the number and got his voice mail and left him a message to please call me. He never did. I told the Arborist that I did not receive a call back and he did not seem to care or offer any assistance. I requested the Arborist cancel all my future services with them two days later. His reply, “Will Do.” Very unprofessional! I do not usually write negative reviews but I felt like I might be able to save someone else a great deal of frustration.

If you need work done on your trees I highly recommend Savatree. We had many dry dead branches on our willow oak in our front yard and they came out and inspected it pretty quickly. Within a week or so a crew was out clearing the dead wood off our tree. Now our tree looks great! The crew was efficient, safe, professional, and courteous. They made sure they got every last bit of dead wood off our tree at the end. They also hauled off all the trimmings when they left.

Cody and Crew were fantastic! Our house is known for the large crape myrtle in the front; it’s our grandsons’ and friends’ favorite climbing tree. We planted this tree 40+ years ago and I carefully manicured it for the open limb structure until it got too big for me to manage. Cody and his crew were careful about every cut they made, with both my aesthetic and doing what’s best for the tree always guiding them. I will definitely request them the next time!