Riverbend Landscapes & Tree Service

Riverbend did an excellent job removing a large dead tree from our backyard. The team was courteous, efficient, and took great care to minimize any damage to our yard. Marcel was responsive and professional, and the crew arrived right on schedule. I highly recommend Riverbend for any future tree work!

I signed a contract on the spot because of great reviews. Contract included cutting back silver maple in backyard, trim sycamore leaves from my neighbor's branches hanging over my yard. Not on the contract, but we verbally agrred about removing a tree root in front yard along property line, 4"x about 18 inches long. After being a homeowner for 50 years I should have known better not to sign a contract unless everything was formally written down, but I'm old fashioned, I believed discussion of that job plus a handshake is your word. The first thing I showed the estimator was a 5"x14 inch root that my husband and I were too old to remove ourselves. I was told the crew would take care of it. The crew that came said they didn't have the tools with them. I called the office twice as I had pulled out one dead tree and one tree not in great shape out of the ground and dug around the root to expose it to send pictures and make work easier. Called the office twice to ask when it could be done. Contract signed July 21st, work was done a month later, Never came back to take care of the root, I now have two dead trees sitting in my front yard two months since signing the contract. While they honored my request to not do work on first day of school, I had been waiting and waiting to get a date and finally called on a Monday, to find out when I would be scheduled for actual work. I had to pull the information from the receptionist to find out that we were scheduled for that Friday. It felt sneaky as if they would fit us in whenever it worked for the company, despite the fact that I signed a contract the month before and we had no rain that might have caused a delay. Our time is valuable, too. Excellent job cutting back the silver maple to my specifications, large truck that went across open space to get to our tree and I assume they got permission to drive the truck in that space. Crew did a pretty good job cleaning up debris though I had to rake the back of my yard and my neighbor's yard and open space to remove chunks if tree chips and debris. Also, the crew put some tree debris at the back of Open Space. That should never happen- its regulation in every HOA guidelines, no dumping in open space. See photos of what I raked, 3 bags are tree debris. The crew removed eight solar lights from my garden as this was an area they were heavily working on, so I understand. The problem was they did not pull out the stakes that went with the lights and I had no idea where those stakes were located. It cost me $53 to order new lights. I called the office twice to find out when a crew or person would come back to grind out the root. Dead evergreens are sitting on our property line in the meantime. We have had no rain causing delays, it is Sept 14th, those trees are an embarrassing eyesore. I give up on this company. Give dates a week in advance, if you don't want to do a job have the honesty to say so. Moving on. Will not use this company again. Office staff were very nice, I gave each crew member $40 dollars and water when they finished. Update: I contacted another tree company about removing the root. So easy to schedule with an exact day and an exact time just four days later. I am sure I will have an exact date when that work and additional work is schedule within a reasonable time frame that I can actually put on my calendar. It will be over three months from first contacting Riverbend before I will be able to replace the dead trees sitting in my front yard. Not acceptable.

Riverbend just completed a huge job for us, and they were excellent. Very carefully and skillfully they took down a 110 ft tree (50” diameter) that was 10 feet from our house. They removed several dead trees and pruned several others that were hanging over the house. And they cleaned up beautifully afterwards. Highly recommend them!

I’ve unexpectedly used Riverbend twice this year for trees that fell on my house. Both times, they responded immediately. The most recent tree fell at 4 pm on a Friday and caused a major loss on the house during a windstorm. Although it was the end of the day and Riverbend was closing, they got their crew back out to my house by 7 pm to begin the tree removal and put on a temporary tarp to prevent further water damage over the weekend. I was amazed how little additional damage (if any) occurred to my house during the tree removal process. This is obviously one of the more complex jobs and Riverbend was quick and precise to prevent additional house damage. Thank you Brad and the crew for helping me out during these events! I look forward to using Riverbend again in the future (for preventative tree maintenance next time lol)!

I have been using Riverbend for my tree work for years. Marcel and his crew are the best. Recently, a tree started leaning heavily towards my house due to the recent storm, and Marcel came out immediately for an estimate. When it fell into my pool area overnight, Marcel made my job a priority and scheduled removal for the next morning. His guys ultimately removed 4 dead pines quickly and efficiently. Clean up was excellent. They are worth it if you want quality work.