Organic Solutions Tree & Lawn Inc.

Because of the crazy amount of bugs we had In our yard we couldn’t use our yard after sunset. We all got bitten so bad we thought we had bed bugs. Our friend recommended this company and as soon as they were done spraying we could use our yard again. Great price and very easy to schedule. Can’t say enough good things about this company.

We have always had a positive experience using them for tree and shrub spraying and mosquito spraying. They arrive when scheduled and provide notification ahead of time. They are responsive when texted and had good customer service. We have found success with their services and hope others do too.

Service Used: Tree and shrub spraying Duration of Service: Several years Recent Experience: Noted that during their recent visit, the workers only sprayed my large backyard bushes for less than 3 minutes. These bushes were the primary reason I use their service. Communication Issues: Upon contacting them regarding a possible respray, I was met with skepticism from the owner regarding the duration they spent in my backyard. I clarified that this observation was based on footage from my security camera. The owner's reaction was abrupt, suggesting he is not too fond about homeowners using security cameras. Right after learning that my security camera captured his worker not completing the service, he chose to end my yearly contract. Although he promised a partial refund for the services I prepaid, I've yet to receive it after waiting for a month. Refund Issues: The company has not processed the promised partial refund to my credit card despite my frequent reminders. Whenever I call, I usually reach a domestic outsourced call center that just takes messages for the owner, leading me to believe they might not have an actual office. The representatives from this call center claim workers usually spend 30 minutes spraying in one area, which isn't true. It seems they provide misleading information, as only the owner has the final say. Despite multiple attempts to contact the owner, I haven't received any callbacks. If you're seeking a reliable tree and shrub care company, based on my recent experience, I cannot recommend Organic Solutions Tree & Lawn Inc. The quality of the recent service, communication, and their approach to refunds left much to be desired.

We have been using Organic Solutions Tree & Lawn for years for both shrub pest prevention and more recently for mosquito prevention and both services have been great. They let you know when they are coming and they back of their service by making sure the products work and will come back if they don't the first time. There are multiple Organic Solutions product providers on Long Island but these guys are the best and their value is much better than most. I highly recommend them.

We have been using Organic Solutions for a few years now. They are a pleasure to deal with. They come when they say they are and text you a reminder as well. I have had to reschedule a few times and it was not a problem. They are respectful of our property. Highly recommend them.