Northwest Arbor-Culture Inc.

BUYER BEWARE! Our experience was shockingly bad. Jonathan Nash was short tempered with us and used F-bombs, expletives and personal insults when we simply called to ask about the progress of our job. I was caught off guard. It was such a rapid escalation of a simple follow up call. Who does that?! We found the lack of professionalism to be absolutely astounding. By contrast, and to be fair, the workers themselves were kind and professional. Despite Chris Nash being highlighted on the website, the son, Jonathan Nash said he purchased the business recently, and NW Arbor-Culture is no longer owned by his father Chris (who, as I understand, had a wonderful hard earned reputation over 20+ years for quality and integrity). Based on my experience, I would urge you to look elsewhere for your tree service. There are many quality arborist out there to choose from. LOOK ELSEWHERE!

I had a bit of an emergency need for an Arborist service to remove the barely holding together remaining 1/2 of about a 30 ft tall big cherry tree that split during a day of gusty winds. What was left of the tree was threatening my neighbor's house so I needed help ASAP. I contacted Jonathan and he arrived to assess the situation within about 30 minutes. He had his crew out early the next morning and they did a phenomenal job removing the sketchy remains that mostly hung over the neighbor's lot, as well as cleaning everything up to damn near spotless. Every part of the process was speedy and professional from the time I called, to the crew finishing the job. This was while they already had what sounded like plenty of jobs to take care of due the windstorm. I had been planning on removing this tree and have been talking to those around me who had trees removed and I'd say the price was reasonable and better than what I expected. I will certainly be referring NW Arbor Culture if I run into anybody needing tree services.

Certified arborist Jonathan Nash came out to discuss various tree needs and gave me an estimate for the work. I hired Jonathan's crew to specifically trim deadwood within two main wooded areas on our property so the paths would be beautifully walkable and so the tree trunks would maintain a more natural appearance than simply cut all limbs off until the top canopy. Two workers (one rope climber) did all the work and cheerfully accommodated all of my specific requests and suggestions. I found them to be a great choice for this job. I recommend this company as a good choice.

John was recommended by a friend. He came to my home in Southwest Portland a day after I called, to do a wellness evaluation on a Cypress in my front yard. He arrived on time, came across as very knowledgeable, and took plenty of time informing me of what options were. We discussed possible ways to treat the tree, he gave me cost estimates to trim away the dead trunk, completely remove the tree, grind the stump, as well as a risk assessment and a timeline on which he felt I needed to make a decision. I was very happy with the service he provided, and would recommend him to others.

I can't say thank you enough to Jon and team for all their hard work. Jon came over provided an estimate. He talked through my various trees and all my tree questions giving us a fair market estimate. They already came recommended by family so we decided to give them a try and we were not disappointed. Jon was honest with his estimate and restrictions, communicated his preferences and even gave me ways to save on costs by doing some work outside of his company. Scheduling was fast even though I was not in a hurry. Crew was onsite for an entire day, they were great guys, hardworking, funny and really interesting to watch as they took down some really big trees, they worked really well as a team. The clean-up after was awesome. I have had about 4 different tree companies out for various tree work over the last 10 years and NW Arbor Culture has been by far the best.