Northern Virginia Tree Experts, Inc

We used Northern Virginia Tree Experts to cut down one dead maple tree and one small redbud tree. They also ground the stumps with their robotic stump grinder. Chris came and gave us a written estimate. Their price was comparable with other estimates. This company offers discounts during their low season. Brian, the office manager, was friendly and offered us a 10% discount if we wanted to take care of the two trees now. The crew of four showed up on time. They were efficient and finished the job quickly. They cleaned up thoroughly after completion. We were satisfied with their service and highly recommend them if you need any tree service.

Unfortunately we did not have the same experience. We scheduled an estimate for some tree limb cutting and to have a small tree that we planted in the front garden examined. The estimator arrived on a day when it was raining lightly and my wife went out to speak to him but he did not get out his car. He stated that he could not cut the tree branches hanging over our driveway because the tree itself was in the neighbor's yard. We have had this done before without any issue but I assume that this is NVTE's policy so not going to make it an issue. The issue was the small tree in our front garden. Without getting out of his car he looked over at it and said it was a dead tree. This was devastating since this tree was planted by our son who passed away in Feb 2021 from Covid and we were trying to make sure it had the best possible chance at growing. I am sure it wasn't the intent of the estimator to upset my wife but this news devastated her. Now, the reason for the low review isn't only because of his assumptions or his attitude or his unwillingness to get out the car - it is because he was wrong. The tree started blossoming leaves a week later (images attached). Had he actually gotten out of the car and looked at the tree he might have have seen it was alive. Instead my wife spent a week needlessly crying and I almost ended up removing it to replace it with a memorial tree. Not the best first impression.

We have hired NoVA Tree Experts on two separate occasions to handle the cutting and trimming of trees on our property. Both times, we were impressed by their professionalism and efficiency. Their team is incredibly easy to work with, consistently offering quick response times and delivering excellent service from start to finish. We couldn’t be more pleased with their expertise and reliability.

Friendly, professional, trustworthy company and staff. They have been taking care of our trees for many years (were referred to us by previous owners). They came out yesterday and did a great job. Cleaned up all the branches/brush so you would not have even known they had been here, except the trees look great!

I am very happy with the work that was done. The entire process was easy and stress free from beginning to end. Their great reviews are well deserved. I will continue to use Northern Virginia Tree Experts for all my tree needs. Very impressed with how they do things and were very easy to work with throughout. Highly recommended!