McFarland Landscape Services Inc

Hired McFarland because of the positive reviews and my experience with them was the exact opposite. They were hired to cut two trees, one was cutting a maple tree away from my roof, and the other was a large oak tree that overhangs my driveway. The project manager and his team arrived to discuss the job. Once agreed, he left and said he would return at the end of the job to ensure it was complete. They did exactly what was discussed for the maple, hence the two stars. However, for the tree in the back, they only cut a few branches. The work order said “remove large double low over car area and reduce weight in the rest of the branches over car parking area.” As you can see, there are still several large branches that overhang my driveway. To my surprise, the project manager (Locke) never returned at the end of the day and the guys left. I began reaching out via email with photos within days of the job being complete asking when they would come back and complete the job. I sent several emails (8) and was told by the admin they would forward to Locke and he would be in touch. He responded once asking for me to text him. So, I did. No reply. In fact, he didn’t bother to reply to any of my emails. Finally, after 9 weeks, I reached out one last time to express my disappointment. He finally responded saying he came back and confirmed the job was complete. (That was a lie because I have cameras and he never showed up.) He also said “ I don't want to come back and cut your neighbor's tree more than it should be cut.” So, he never bothered to speak to us OR come back to look at it. He just said he wasn’t coming back. I paid only for the work that was completed. If this is how this business operates, I suggest you look elsewhere. It’s lacking in both customer service and willingness to see a job through to completion. Horrible experience.

we had our trees trimmed by a great crew, Eric, Yoshi and Chucky.They were very professional, polite, exceedingly tidy in their work and did an excellent job. They were communicative about the work as they proceeded. We are very satisfied with the work that was performed. Nick Chrin, who was our liaison, was also excellent to work with--again very professional, very communicative and responsive. He explained things well to us, gave us good advice and kept us very well informed. We are pleased with the work and the service that McFarland has provided to us.

So glad we used McFarland for our landscaping needs! Working with Nick was great. He was easy to communicate with, came with an abundance of knowledge, and had great ideas for the overall design of the project. The install happened next day after putting down a deposit and it was complete in a matter of hours. These guys are the real deal. Worth every penny.

Keith Budd and crew did landscaping maintenance for my front lawn and the backyard. Keith was on time, had a smile on his face, listened to what I needed and did his upmost to do an excellent job. See my before and after pictures. I can’t thank Keith enough for all he did. I am so happy that McFarland picked up when I called. I am very pleased and very satisfied with the work that I had done.

The previous owner of our house had torn out the patio and installed several raised garden beds. At some point, she stopped taking care of them, and by the time we moved in, the backyard was totally dilapidated. We're talking Grey Gardens level—busted, rotting garden beds, trash, and mounds and mounds of dirt. The first picture was after we had three different crews come out to remove trash and other debris. Nick's crew worked quickly and turned our backyard into a space we love to spend time in. The brickwork is beautiful, and now we can actually use our parking space, which is such a boon in South Philly. Because of our good experience with them, we've had them back out to repair a tree planter, and trim branches. We'll call on them again in the future whenever we need landscaping work.