Custom Tree Surgeons

This will be the third or fourth visit by the company to my property-each time they work like skilled surgeons- all of the guys are fabulous and they work like animals clearing debris and making sure everything is up to the clients expectations. This time they needed to bring Southern Crane in to help with the removal of a massive oak which was damaged in Helene last year. These are top tier guys who know how to manage the take down of trees. Here’s the list of tree fabulous guys that came out! jeremy, Kevin, eyan, George, board, Stevie, coy and Vlad!

I googled three other tree companies for an estimate and none of them responded. Rick from Tree Surgeons got right back to me and drove out and provided a quick written estimate less than the amount I was expecting to pay. Great company to work with and great communication. Thank you!

I am super impressed and extremely pleased with this company, their work, and their pricing! From the friendliness at the time of the estimate, to the friendliness during and at the conclusion of the job. Every employee cared about my happiness with their work. Even when the limbs were picked up at the end, there was someone with a rake making sure every detail was handled. So awesome!

Steve and Ric from Custom Tree Surgeons did a wonderful job they exceeded my expectations. Between my property and my parents property , they must have cut down roughly over 30 trees , so much that it was tough to keep count. The crew was amazing to watch, cutting trees that I couldn't think they could cut with out damaging something, they had two crews working at the same time cutting on both property. Trees that they manually cut and trees that they had to use a crane and lift. Cutting around power and cable lines without causing any outage. Let's go back three weeks before they cut all the trees. I live in the Mandarin area, I called and got quotes from 8 different tree cutting service, and let me tell you the quotes where all over the place, and thousands of dollars in difference. I've even had them tell me that they are the best and no one can beat their prices. I can tell you it took a week to gather all my quotes and Custom Tree Surgeon won the bid. Steve quickly asset the job and gave me the quote on the spot, no games, and most important he never tried to sell himself like a car salesman and he never made me feel pressured. I can also tell you the Steve had the best price and beat all the quotes by the thousands. Custom Tree Surgeon was able to do this big job in two days when I had other tree services claim it would take 3-4 days. Steve also worked with our busy schedule and promptly got back to me every time I called. We worked around the up and coming Hurricane Dorian and scheduled the job directly after the storm. On the first day Custom Tree Surgeon came in a large fleet with multiple trucks, crane, Bobcat, climbers, stump grinder and later a large truck that cleaned up the debris. Their crew worked very efficient and not one person was just standing around doing nothing, everyone had their role. I remember Steve saying that once you hire us to do a job you will never call another tree service again but them.... and he is right, we will actually be calling them soon to cut more trees. C. Cruz

Since the transition from Sanford Tree to Customs Tree, and with United Land Services losing their best staff, the quality of this company’s work has declined drastically. Their crews have been unprofessional, rude, and their tree work is unacceptable. As a member of the Board for the City of Jacksonville, I can say with confidence that neither United Land Services nor Customs Tree will be considered for future city contracts.