Arborists By Nature

A couple of years ago, Arborist by Nature came out and pretty much cleared the yard and trim trees for us. I communicated with Hames and Samantha. They were professional, thoughtful, and considerate of what I wanted done. They did a wonderful job. It was such a pleasure working with them that when we needed a tree removed and stumps grind down some months ago, we called. We receive same professional service at a great price. Thank you James. Thank you Samantha.

James and his team removed a rotting pecan tree from the property line we share with a neighbor. They arrived and had the tree down in no time. All debris was removed immediately and the price was reasonable. Samantha was helpful and communicative while trying to schedule. Great service!

We have been using Arborists by Nature for the past several years. Great work at a very fair price. If you have palms that need trimming or just some good advice, give James a try!

Arborist by Nature was recommended by a friend and am sorry it didn't work out. I feel like I was completely taken advantage of by James and his wife Samantha. I was sent an estimate for TRIMMING overgrown holly bushes and azaleas as well as removal of a few limbs. I did not PRE-approve the work nor did I schedule a time for them to do the work...I had planned to get two other estimates as is common practice however, James and his crew arrived at my house less than 48 hours later and began the work. It was to late for me to stop them and I figured I would use a credit card.. however,they destroyed the Holly bushes and I still have a limb hanging over my fence. Debris is still in my yard and Watepro will not remove because it's oversized. James told me that the debris would probably be picked up that day or the next. That was five days ago and the debris is now spilled onto my street. I've contacted the office and spoken to Samantha who said the cleanup crew doesn't work in the rain...ok but it's not raining all day every day! Even Watepro came out on a rainy day. If not cleared up by them today I plan to contest the credit card charge. Samantha is also the one that sent the crew to my house before I confirmed the work. The price was exorbitant and I feel really taken advantage of. They have good ratings but really do not deserve them! I use a wheelchair and live alone and feel like a stupid old woman for not sending them on their way when they arrived at my house with no confirmation by me to do the work. Be careful before you hire them. The holly bushes look awful and I only hope they revive in a few years. Warning - Clarify everything before you hire! Update the debris was picked up so I've increased the rating after receiving several calls from the owner. I stand by original post but don't appreciate the robo calls. Since debris was picked up I felt like I should up the rating. If they're truly interested in a five Star rating maybe they should give me a partial reimbursement...but harassing me is not the way to win my recommendation...

Excellent customer service, professional on what they are doing and clean job! I definitely use them when I have tree removal projects!