ArborCraft Tree Service Phoenix

I had a good experience. I did ask for a text when they were on their way but didn't get one. They removed 2 trees and trimmed several others. The two tree removals were in a tight spot, they did a great job dropping them between structures. I think they could have done a better job of cleaning up. Overall, I would recommend ArborCraft tree service.

We are impressed with the four diseased Pine trees that were removed in our community. The crew was prompt, took care of our surroundings and cleaned up everything perfectly. The pricing was very reasonable and the procedures were explained clearly. Thank you Patricia and crew! We would highly recommend Aborcraft Tree Service.

I highly recommend ArborCraft Tree Service. I submitted a request for a free quote through their website and received a response in less than 24 hours. Ronnie came out promptly, listened carefully to what we needed, and even advised us on which work was necessary and which could wait until a better time. He was very professional, thorough, and provided an on-the-spot estimate along with photos of the areas in question. Their pricing is extremely fair. Patricia in the office was a pleasure to work with—she kept us informed about when the crew would arrive and sent helpful reminders throughout the process. Miquel and his team did a fantastic job. We had a pine tree and elm tree removed, three stumps ground, and two trees thinned out. One of the trees to be removed was in a tricky spot between a block wall and overhead utility lines, but they handled it with great care, ensuring nothing was damaged. They were also very considerate of our neighbors’ yards and cleaned up thoroughly afterward. Even our neighbors were more than satisfied on how they did. I also appreciated their respect for the American flag displayed out front—they took it down carefully and placed it safely so it wouldn't be damaged. When we asked for one of the stumps to be ground down a bit more, they quickly returned with no hesitation to make sure we were completely satisfied. Overall, ArborCraft exceeded our expectations in professionalism, service, and care.

ArborCraft did a great job with my tree removal. I contacted three different companies to get quotes and ArborCraft was the only one to respond. Their response was prompt and I was happy with the quote they gave me so I didn't bother to follow up with the other companies. Everything about their service was prompt and friendly. The crew did a great job and you can't even tell there was a tree in my yard when they were done.

Quality 2/5. Customer service 4/5. Selected based on 4.8/5.0 reviews. Owner is a likable guy. Simple job, trim a young 10’ tall ironwood tree that is intended to grow in and be the centerpiece of the front landscape. Looks fine from a distance. However, left pair rather visible chainsaw marks on 1 of the 3 main support branches. Pretty bummed. Guess l stay positive, know that it’s just a tree, and it’ll ‘heal’. Yet, definitely, had l known this would be the quality, l’d bought a trimmer and fought through the thorns myself or had gambled on non-English speaking crew doing it the week before for what they quoted (1/2 the price). Advised the owner of the issue. Said he’d address it with the crew. Two days later, got invoiced the original quote with add on for credit card. Seems l’ll pay the full amount and move on. Was hoping for 4 or 5 star quality. Best of luck to the next person.