Arborist & Tree Service
American Turf & Tree Care
Business hours
Customer Reviews
I couldn’t be more pleased with the service today from Gus! I had a lot of questions regarding three different trees and he helped me with every one of them. He is friendly and kind with answering every concern I had. He has been treating my maple tree which had a disease and thank goodness it is still living and thriving! Also, the office help is incredible. You can call anytime and they’ll call you back if they’re busy with somebody else and they’re just wonderful people to visit with and to help with all your questions.
Very sad to leave a review like this. We put our full trust into this company. Hired them last year to help with keeping our lawn nice. As I’m unable to keep up. After they did the off turf weed control in our rocks, all my box elder bushes died. I had 7 of them we planted in 2018 after we built our home and landscaped yard. I have had to have them come back several times to respray areas that were missed. Grass usually won’t start turning green until mid May. I’ve had to call for them to re fertilize. Which they were always good at coming back to touch things up. This summer has been a nightmare though. We had custom edging put in front yard in April. So we put new seedling patch in areas where the edging was placed, and a few bare spots in middle of lawn. American Turf technician came out and said he would spray the pre emergent and fertilizer around those areas, because it would kill any new seedling we have. After two weeks….. it was dying. Lawn looked ok before he sprayed! Now we have several dead spots! When I try explaining my situation to Karan in the office, she always has excuses for what it is. Either I water too much. Don’t water enough. Or it’s neurotic ring. No! My lawn was killed and you can see the exact pattern where he sprayed and turned and avoided where seedling was at. Matt came out and looked, said technician over sprayed and killed the grass so he put revive down. Looking last night it’s completely dead, and now we have to pay to replace this grass and do the work ourselves. I’m very picky about my yard and put full trust in this company. My neighbors around me do nothing to their lawns, and they have nicer grass than us now. I just wanted American Turf to understand my concerns. Karan literally told me that if I’m not happy to find someone else! Who would be happy? We went from a thick green lush lawn to all of this after hiring them. We tried giving them the benefit of the doubt and pre paid again this past winter for their services. My husband decided after Karan made that comment and they always have excuses why something is bad and never their fault, to part ways. Their bug spray also discolored our new white vinyl fence. They don’t think they did it. But you can literally see where they sprayed and fence turned brown. Matt is coming out to try and remove with acetone. I know they make some lawns nice, and people are happy. But for some reason they just killed ours and Karan wasn’t very nice to us when we tried rectifying the problem. Which is a bad way to treat a customer, especially when we’ve referred others to them, and have many family members that started using them. I just hope they refund us and pay for the patch and top soil we’ve had to buy just to replace the grass. We never asked to be compensated for the lost shrubs and we just dug them all out. This is just a review of our experience with this company. As stated, not a review that I enjoy leaving. Pictures attached, some before and after. Also pics where they ruined fence and need to try to remove it with acetone now.
Gus came out and treated our Locus trees. When he was out to fertilize our trees he explained what they needed. Since Gus has been taken care of our trees, they are looking better than they have in a long time. I would recommend American Turf and Tree Care to everyone. Thank you for a great job!
Gus came and treated our maple, it needed help. He was great! He was punctual, friendly, communicative, and knew what he was doing. We've worked with this company for years. American Turf & Tree Care has great people, I highly recommend them!
Gus from American Turf & Tree Care has been taking care of my maple tree for a few years now, and the difference is amazing. The tree is healthier and fuller than it’s been in a long time. Gus is knowledgeable, reliable, and always takes the time to explain what he’s doing. Highly recommend!